Refund policy

This Refund Policy explains how refunds are handled for purchases made through RankExpo.

1. Service Type

RankExpo provides digital event management software and related digital services. Because our services are digital, access may be provided immediately after purchase.

2. Eligible Refund Cases

Refund requests may be considered in the following cases:

  • Duplicate charges

  • Billing or payment processing errors

  • Technical issues that prevent access to the purchased service

  • A paid feature or service was not delivered as described

3. Non-Refundable Situations

Refunds are generally not provided in the following situations:

  • Change of mind after purchase

  • Failure to use the service after access has been provided

  • Dissatisfaction due to personal preference

  • Requests made after the refund request period

  • Services that have already been fully delivered or used

4. Refund Request Timeline

Refund requests must be submitted within 7 days of the purchase date. Requests submitted after this period may not be eligible for a refund.

5. How to Request a Refund

To request a refund, please contact us with your account details, order information, and the reason for your refund request.

Email: info@rankexpo.com

6. Refund Processing Time

If your refund request is approved, the refund will be issued to the original payment method. Refunds may take 5–10 business days to appear, depending on your bank or payment provider.

7. Service Access After Refund

If a refund is approved, RankExpo may suspend or remove access to the refunded service or account features.

8. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with a revised effective date.

RankExpo
Operated by SMARTERSEO